Legal

Policies

By booking a session or using this website, you agree to the coaching agreement, privacy policy, and terms set out below. Last updated August 2026.

Coaching Agreement

Coaching is a collaborative partnership focused on your growth, clarity, and results. It is not therapy, counselling, or medical care. Progress depends on your commitment, honesty, and willingness to act on what emerges in our sessions.

Confidentiality

Everything you share in a session is confidential. Information will only be disclosed where required by law, or where there is a credible concern for your safety or the safety of others.

Scheduling & Cancellations

Sessions are scheduled in advance. Please give at least 24 hours' notice to reschedule or cancel. No-shows and late cancellations are charged in full.

Payment & Refunds

Single sessions and assessments are paid in advance. Coaching programs may be paid in full or in instalments as agreed at booking. Fees for completed sessions are non-refundable. Unused sessions in a program may be transferred within the program term at my discretion.

Disclaimer

I am a Certified Professional Coach (CPC) and COR.E Performance Dynamics Specialist (CPDS), not a physician, psychologist, or licensed mental health professional. Coaching is not a substitute for medical, psychological, legal, or financial advice. You are responsible for your own decisions and results, and you should consult a qualified professional for issues outside the scope of coaching.

Privacy

I collect only the information needed to deliver coaching and run this website: your name, contact details, session notes, payment details processed by trusted providers, and basic analytics from site visits (such as pages viewed and device type).

This information is used to schedule and deliver sessions, respond to your enquiries, process payments, and improve the site. I do not sell or rent your personal data. It is shared only with service providers who help operate the business (for example scheduling, email, and payment processors) or where required by law.

The website uses cookies and similar tools for essential functionality and anonymised analytics. You can control cookies through your browser settings.

Your Rights

You may at any time request to:

  • Access the personal data I hold about you
  • Correct or update inaccurate information
  • Delete your data, subject to legal record-keeping obligations
  • Withdraw consent or unsubscribe from communications

To exercise any of these rights, email info@mariamabuebeid.com.

Contact

Questions about these policies can be sent to info@mariamabuebeid.com. These policies may be updated from time to time; the current version will always appear on this page.